FAQs Home
What does your question relate to?
Driver Requirements
Ensure you've got all the correct documentation before setting off
Vehicle Information
Getting the vehicle you want and how to request an adapted/accessible vehicle.
Confirmation and Payment
All the details you need on paying for your upcoming trip
Optional Extras
Information regarding all additional features including car seats, GPS etc.
Change or Cancel Your Booking
Hopefully you're completely satisfied with your rental but, if not, we're here to help
Insurance Coverage
Understand what you're covered for before getting behind the wheel
Pick-up and Drop-off
What to expect when you pick up or drop off your car
After Your Car Rental
Answers to any questions you may have after you've dropped off your car
Popular FAQs
Driver Requirements
What do I need to pick up the car?
Change or Cancel Your Booking
Can I edit my booking?
Confirmation and Payment
I haven't received my booking confirmation?
Change or Cancel Your Booking
How do I cancel my booking?
Change or Cancel Your Booking
What is your cancellation and no-show policy?