What is an Excess?

The Excess is the amount that you are liable to pay if your rental car is damaged or stolen.

If you have a Collision Damage Waiver, Theft Waiver and Third Party Liability included in your booking, there will most likely still be an excess. In these cases, the excess is the amount you are liable for if there is damage or theft to the rental car during your rental.

When you go to pick up your car, the car rental company will place a hold of funds for the excess amount on the main driver's credit card as a deposit in case of damage. This hold will be removed when the car is returned with no new damage, but the amount could take a few days to be available in your account.

In the event your rental car is damaged or stolen during your rental period, the amount needed to cover this will be taken from your held excess funds. This amount will not be refunded if you have only chosen Limited insurance cover.

How do I find my excess amount?

To check the excess amount for the car you are interested in renting, please read the Terms and Conditions for the specific rental.

If you already have a booking, your excess is outlined in your rental conditions and on your voucher, both of which can be accessed through the Manage Booking section of our website.

Related Articles