Unfortunately, a copy of your license will not be accepted at the rental counter. You will need to present the original document at pick-up.
If your license was lost or stolen and you have already booked a car rental through us, we recommend that you either request a name change on the reservation to someone traveling with you, or cancel the reservation if this is not an option. If you change the name of the main driver, the new driver will need to present all the mandatory documents in their own name at the rental counter.
If you need to change the name urgently with less than 72 hours, please contact us through our live chat option and we will try to assist you straight away.